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Simpler Book Feature: 20 Years of Experience in a "Little Book of Lean"

In August 2011, Vice President Chris Cooper authored The Little Book of Lean, a “pocket guide" style book which takes the reader through a step-by-step process on how to recognize wast

Modern Healthcare's Look at Lean

By: Marc HaferThough my inbox is usually flooded, a headline from the Modern Healthcare newsletter I receive caught my eye this week. A special report titled, “Learning to Be Lean,

Learning from South Africa

Several years ago I was fascinated by Dr. Atul Gawande’s discussion of ignorance and  incompetence. He argued that we in healthcare are no longer ignorant. We know quite a bit about pathology, pharmacology, diagnostics, and various therapeutic techniques. On my visit to Cape Town this week I was reminded of this as I passed the […]

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