The State of U.S. Healthcare

U.S. Health Care thrives on the culture of heros and heroines. Amazing performances are highlighted in medical journals. PR machines compete for mind share. Yet the industry fails at the basics of robust process design, execution, and improvement.

The fundamentals of cause and effect are hidden by clouds of waste. Standards of what works and what does not are not captured or shared. Annual rates of improvement in patient safety, patient throughput, staff morale, and productivity are incremental.

Transformation is possible

A culture of improvement and learning is the missing mission. Health Care professionals are taught to design work so that abnormal is obvious every problem is known.

Professionals are taught permanent corrective action every problem fixed. Knowledge about cause-and-effect is captured and passionately shared. Staff members are engaged. Processes are intuitive and transparent. Pride returns.

Health Care Case Studies

• Bolton NHS Hospital - Using Lean Thinking in the NHS
• Alder Hey NHS Children’s Hospital - Day Case Surgery
• The Bolton Improved Care System (BICS)
• Royal Bolton NHS Hospital - Bill Ryan, Consultant
• Royal Bolton NHS Hospital - David Fillingham, Chief Executive

Find out more at HC_Improvement@simpler.com