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In the News
The Times
by Rod Newing, 8 June 2010
Rod Newing explores the use of Lean and Six Sigma techniques in the UK healthcare sector and quotes Chris Lloyd, Vice President of Healthcare at Simpler. Chris discusses why Lean has performed so well in healthcare compared to the Six Sigma approach.
The Path to Integrated Healthcare
AMN Healthcare Briefings
By Debra Wood, RN, May 5, 2010
Contributing Writer Debra Wood, RN interviews Mike Chamberlain, president of Simpler Consulting North America and Shana Herzfeldt from ThedaCare's Collaborative Care Unit (CCU) for a story on the CCU's use of lean management to develop an integrated health care team.
Business Office Profile: ThedaCare
Healthcare Finance News
By Richard Pizzi, May 2010
Healthcare Industry Editor interviews Director of Revenue Management Tom Galarowicz for a Q&A on how ThedaCare has adopted lean tools to improve revenue cycling processes.
Download PDF article
Lean Thinking in Lean Times
By Chris Lloyd, May 2010
Chris Lloyd, Vice President of Healthcare at Simpler Consulting, discusses how the healthcare industry can benefit from lean management to cut waste, save time and improve patient care.
Lean in the MRO industry - time to earn its wings?
By Alan Martyn, Simpler, April/May 2010
Alan Martin discusses the history of Lean in the aviation industry and how organisations in the MRO industry can ensure that they are getting the best out of Lean.
Download PDF article
The Lean Revolution: Transforming hospitals with an innovative business approach
OR Today
By Keri Forsythe, May 2010
Editor Keri Forsythe interviews Marc Hafer, CEO of Simpler Consulting and Simpler customer, ThedaCare for a cover story on how hospitals are using lean management in the Operating Room (OR) to cut costs and improve patient care.
Download PDF article
Business Review Europe
April 08, 2010
With lean working so well for the manufacturing industry why has UK business in general not taken on the concept? John O'Hanlon interviews Jon Armstrong, managing director at Simpler Europe about how lean can help UK businesses in the current economic climate.
BBC Scotland
March 21, 2010
With budget cuts looming, can private sector methods be used to maintain the public sector? Graham Stewart discusses the issues behind the public finances with Jon Armstrong, managing director of management consultancy "Simpler."
Interview begins about six and a half minutes into the programme.
Innovative Approaches to Cost Containment
Healthcare Financial Management
By Jeni Williams, March 2010
Senior Editor, Jeni Williams at 'Healthcare Financial Management' interviews Simpler customer, Kim Barnas, vice president for ThedaCare, for a story on innovative ways hospitals can cut costs. Barnas provides detailed information on the radiation oncology departments use of lean management for the story.
Business Strategy: Success Depends On A Robust Infrastructure
By Jon Armstrong, February 23, 2010
'Fresbusinessthinking.com' included Jon Armstrong's article on 'Success depends on a robust infrastructure' which guides businesses through the tough economic conditions using a number of lean processes.
Lean Six Sigma and Patient Safety
Healthcare Executive
By John Buell, March/April 2010
John Buell interviews Mike Chamberlain, President of Simpler North America, and Simpler customer R.D. Williams, CEO of Ashe Memorial Hospital, for a story on Lean Six Sigma in hospitals.
Lean Management Can Work to Risk Manager's Favor
Healthcare Risk Management
By Greg Freeman, January 2010
Editor Greg Freeman interviews Marc Hafer, Chief Executive Officer of Simpler Holdings, Inc., for a story on why Lean management can be an asset to risk managers.
Reaching 10%: Options and Requirements
Institute of Medicine
Dr. Pierre Young, December 15, 2009
Dr. Pierre Young included commentary from Simpler Consulting CEO Marc Hafer in background materials for the Institute of Medicine's December 15 workshop on cost savings in health care. Hafer is included as an expert discussing inefficiency and waste in delivered services.
Lean Management in Primary Care: ThedaCare Improves Patient Care and Employee Satisfaction
Group Practice Journal
December 2009
The November/December issue of Group Practice Journal includes a cover story from Mike Chamberlain, President of Simpler North America and General Manager of Simpler Healthcare, on how Lean management has helped ThedaCare improve patient care and employee satisfaction in its primary care practices.
CFO Magazine
By Josh Hyatt, December 1, 2009
CFO Contributing Editor Josh Hyatt interviews Mike Chamberlain, president of Simpler North America and Simpler Customers, Kevin Higdon, CFO of Elkhart General Hospital, Peg Burnette, CFO of Denver Health and Tim Olsen, CFO of ThedaCare for a cover story on how hospital CFOs are using lean management to reduce costs and improve patient care.
Lean Management in Hospitals--The Humboldt Way
QualityDigest.com
December 2009
Lisa Shirk, regional director of Improving Performance at St. Joseph Heath System-Humboldt County, discusses the health systems work with Simpler Healthcare to implement lean management in the Operating Room to improve charge capture.
Winning in an Economic Recession
Supply Chain Management Review
October 29, 2009
Simpler North America Vice President and General Manager Tim Whitmore explains how companies can re-tool their business system to come out of this recession with a competitive advantage. The article was featured in the Perspectives column on the publications Web site.
Advantage Sales and Marketing Finds Success with Lean Tools
The Food Industry Advisor
October 2009
Simpler Consulting client Advantage Sales & Marketing discusses how lean management helped the company streamline its business processes, allowing its associates to focus on customer service.
Cutting Patient Wait Times, Waste by Being Lean
American Hospital Association
Hospitals in Pursuit of Excellence, October 2009
A case study on Simpler customer ThedaCare’s use of Lean management to improve patient care in the radiation oncology department was included as part of the American Hospital Association’s Hospitals in Pursuit of Excellence campaign.
Lean Management: Dropping D2B Times and Eliminating System Waste
Cath Lab Digest
October 2009
The October issue of Cath Lab Digest includes a Q&A article with ThedaCare Cath Lab Supervisor Michael Rodman on ThedaCares use of lean management to improve door-to-balloon times in the cath lab. Simpler Healthcare is noted in the article as the consulting firm that oversaw the cath lab's lean transformation.
For the Record
By Mike Chamberlain, September 14, 2009
Mike Chamberlain, president of Simpler Consulting North America and general manager of Simpler Healthcare authors an article on how lean management can be used to help hospitals maximize their EMR investment.
Hospital CEOs: Reform savings goals doable with lean, Six Sigma, Toyota methods
FierceHealthcare.com
By Anne Zieger
September 10, 2009
FierceHealthcare.com reports on the USA Today story "Hospital CEOs manage staff time, inventory to cut costs." Simpler Healthcare clients Delnor Hospital and New York City Health and Hospitals were noted in the article as hospitals that are currently cutting costs while improving patient care through lean management.
Where: Marriot World Center in Orlando, Florida
When: Tuesday, December 8, 2009
Time: 9:45 a.m. to 2:30 p.m.
What: Simpler Healthcare clients share their successful experiences providing quality patient care, retaining employees and reducing costs in a variety of departments across the hospital system.
Hospital CEOs manage staff time, inventory to cut costs
USA TODAY
September 9, 2009
Simpler HealthcareSM clients talk about successes in cutting waste and improving patient care.
Hospital working for leaner, better management
The Jefferson Post
August 30, 2009
The Jefferson Post Community News Reporter Jesse Campbell reports about Simpler HealthcareSM client, North Carolina Hospital Association and its use of lean management to cut costs and improve patient care across five hospitals in North Carolina. The article features commentary from Mike Chamberlain, president of Simpler North America and general manager of Simpler HealthcareSM, Jeff Spade, vice president of the North Carolina Hospital Association, Jeff Spade and R.D. Williams, CEO of Ashe Memorial Hospital.
Simpler® Client ThedaCare’s Efforts to Cut Costs and Improve Patient Care
Greta Van Sustern’s "On the Record"
ModernHealthcare.com
FOXNews
One on one interview with John Toussaint: What is ThedaCare?
Interviews on the Critical Care Unit: Collaborative Care
Interviews on the Kimberly Clinic:
What Works, What Doesn't,
Increased 'Quality of Care'
Executive Interview Podcasts
Illinois hospital execs find savings in Lean methodologies
ModernHealthcare.com
Modern Healthcare Reporter Jean DerGurahian interviews Simpler® client Tom Wright, president and CEO and Jim Kearns, CIO of Delnor Community Hospital for a story on how Lean management can reduce costs and improve patient care.
The Simpler® approach to healthcare
July 2009This issue of Healthcare Finance News includes a feature story on Simpler®'s use of Lean Management to add value to patients and health care organizations. Mike Chamberlain, president of Simpler North America and general manager of Simpler HealthcareSM, along with ThedaCare's Chief Financial Officer Tim Olson and Vice President of Radiation Oncology Kim Barnas are quoted in the piece.
Relieving Pressures to Eliminate Jobs
July 2009Marc Hafer, chief executive officer of Simpler Holdings, Inc. and Dr. Dean Gruner, chief executive officer of ThedaCare provide commentary on ThedaCare’s use of lean management to help maintain the health system’s no lay off philosophy.
Lean Management Improves Patient Care
Spring 2009The spring issue of Radiation Therapist features an article from ThedaCare’s Lead Radiation Therapist Kim Harrison on the radiation oncology department’s lean transformation. Simpler HealthcareSM is noted in the article as the consulting firm that oversaw the radiation oncology department’s lean transformation.
Lean Techniques Get Results in ED
June 2009The June issue of Healthcare Cost Containment includes a feature cover story on how Lean Management decreased the wait time in the ED and increased the volume of patients treated. Mike Chamberlain, president of Simpler North America and general manager of Simpler HealthcareSM is credited for authoring the piece.
June 2009Vice President and General Manager of Simpler Consulting Tim Whitmore lends his commentary on lean keys to success and the value a lean consultant provides when working with manufacturers embarking on a path of continuous improvement for this feature piece in Industry Week magazine.
Lean Management - Wisconsin’s ThedaCare Improves Its Radiation Oncology Care Process
June 2009Radiology Today includes a feature story on Simpler customer ThedaCare and the health system’s use of lean management to improve patient care in the radiation oncology department. Reporter Beth Orenstein includes commentary from Mike Chamberlain, president of Simpler Consulting and general manager of Simpler HealthcareSM as well as ThedaCare’s Kim Barnas, John Poole and Karen Flom.
June 2009Vice President and General Manager of Simpler Consulting Tim Whitmore provided his expert analysis for Pharmaceutical Manufacturing magazine’s annual lean survey. His commentary on addressing the key role of middle manager’s is prominently featured throughout this feature story.
Talking lean management and EMRs with Simpler's Mike Chamberlain
June 2009FierceHealthIT posted a Q&A between Mike Chamberlain, president of Simpler Consulting and general manager of Simpler HealthcareSM and Editor Dan Bowman on Lean Management and the benefits it provides EMR implementation.
May 2009Vice President and General Manager of Simpler Consulting Tim Whitmore provides his top five tips for sustaining lean management and the key tools needed to transform lean into the corporate culture.
‘Lean’ thinking trims fat from processes
May 2009The May/June issue of Cardiovascular Business includes a feature story on how Simpler® client ThedaCare implemented lean thinking in the cath lab. Simpler Consulting CEO Marc Hafer and Cath Lab Supervisor Michael Rodman both provide commentary on the cath lab’s lean transformation.
ThedaCare Improved Outcomes with Lean Management
April, 2009Jessica Alba, editor of Hospital & Healthcare Management included ThedaCare’s case study in today's edition of the publication's newsletter. The newsletter, which is distributed globally to hospital c-level executives, department leaders and managers, includes a link to the story that was posted to the publication's site in March.
EMR investing: Think before you act
April, 2009A bylined article from Mike Chamberlain, president of Simpler Consulting and general manager of Simpler HealthcareSM, discusses the important role Lean management plays in preparing for a successful EMR implementation.
ThedaCare Improved Outcomes with Lean Management
March, 2009Hospital & Healthcare Management included a case study on ThedaCare’s use of lean management to eliminate waste and improve patient care in the health system’s radiation oncology department, facilities management department and Collaborative Care Unit. Simpler HealthcareSM is branded as the company that helped ThedaCare implement lean management.
Capital Management Critical: Hospitals Put IT Projects on Hold
March, 2009The March issue of Managed Healthcare Executive features a story on how many hospitals are postponing facility upgrades during the recession. Simpler® customer Tim Olson, CFO of ThedaCare, provides commentary on how the health system is better positioned to manage its business because of the health system’s use of lean management to improve processes and eliminate waste.
March, 2009General Manager of Simpler HealthcareSM Mike Chamberlain provides commentary for this article on strategies for hospital staffing during difficult economic times.
Lean Process Helps Wisconsin System Add Efficiency to Design and Construction
February, 2009Facilities Development Architect Albert Park provides commentary for this feature case study about how companies can complete projects in a more efficient way through the use of lean management and credits Simpler HealthcareSM as the ones who gave them the tools to implement lean.
Simpler Client in the News: ThedaCare's 'No Layoffs' Practice May Improve Firm
December, 2008The Milwaukee Journal Sentinel interviews Simpler HealthcareSM customer Dr. Dean Gruner for a story on ThedaCare’s use of Lean management to pro-actively reduce costs and maintain a “no layoff philosophy.”
Simpler® Client In the News: ThedaCare Jobs Get Secure
December, 2008The Post Crescent interviews Simpler HealthcareSM customer Dr. Dean Gruner for a story on ThedaCare “no layoff philosophy.” The article notes ThedaCare has been able to maintain a “no lay off philosophy” during tough economic times because of the improvements the health system has made with Lean management.
December, 2008Senior Vice President of Simpler Consulting and General Manager of Simpler HealthcareSM Mike Chamberlain and Simpler® customers Kim Barnas and Dr. Kruger provide commentary for this feature case study about how companies can improve patient care and reduce costs through the use of lean management.
December, 2008Senior Vice President of Simpler Consulting and General Manager of Simpler HealthcareSM Mike Chamberlain and Simpler® customer Dr. Dean Gruner of ThedaCare provide commentary for this feature story about how some companies are finding ways to cut costs without implementing layoffs during the current economic crisis.
Oncologists Grapple with Improving Profitability and Productivity
September, 2008Story focuses on innovative approaches, including healthcare IT and lean management, to improve profitability and productivity in oncology practices. Simpler HealthcareSM is branded as the company that helped ThedaCare employ lean management and reap its benefits. The article quotes Kim Barnas of ThedaCare, who notes the positive domino effect of lean management: patients are more satisfied with the high quality care they receive, which in turn creates happier employees and leads to increased productivity and revenues.